Last updated: 13 November 2026
This page is for users of the attendance app provided by Advortex Info Solutions. You can request permanent deletion of your app account and the personal data associated with it using the steps below. You do not need to sign in, reinstall the app or contact a website administrator to access these instructions.
Request account and data deletion
- Email contact@advortexsolutions.com with the subject Attendance app account deletion request.
- Send the request from your registered email address where possible. Include the app name, your registered email address or phone number, and your employee ID or organisation name so we can locate the correct account.
- Clearly state: Please permanently delete my app account and its associated personal data.
- We may ask for limited additional information to verify account ownership. If you cannot access your registered email address, explain this in your request so we can discuss another verification method. Never send your password or an OTP.
Email an account deletion request
If the email link does not open, copy contact@advortexsolutions.com into your email app and follow the steps above.
Data covered by your request
Your request covers the app account and its associated personal information, including profile and contact details, account access information, attendance entries and check-in/check-out timestamps, attendance locations and submitted selfies. It also covers associated data held for us by service providers, subject to any applicable retention requirements described below.
What happens after you request deletion
We review the request, verify ownership and identify the account and associated data. We will communicate the expected completion time and any records that must be retained, including the reason and applicable retention period. We will notify you when the deletion request has been completed.
After deletion, you will no longer be able to use the deleted account or recover the personal information removed through this process. Uninstalling the app, logging out or disabling an account is not the same as requesting permanent deletion.
Records that may need to be retained
Certain attendance or payroll-related records may need to be retained where applicable employment or legal obligations require this. Records needed for security, fraud prevention or an unresolved dispute may also need to be retained for the relevant purpose. Where an exception applies, we will explain which records are retained and for how long in our response. Records retained under an exception are restricted to that purpose.
Request deletion of specific data
To ask about deleting particular personal data while keeping your account, email the same address and describe the information concerned. We will explain whether this can be done and whether it affects attendance functionality or required records.
For more information about data handling, read our Privacy Policy. Questions about a deletion request can be sent to contact@advortexsolutions.com.